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Accepted payment methods

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Shipping

Rains offers free delivery on orders of £120 or above. All orders are processed and dispatched from Rains Headquarter in Denmark within 24 business hours. We ship within the UK only (excluding the Channel Islands). If you are located outside of the UK, please select your shipping country here.

Delivery times may be longer than usual due to customs clearance.


Shipping Options

GLS Home Delivery:
£14 / £7 for orders from £70-119.99 / Free for orders of £120 or above
Import duties are included.

You can follow your package via track and trace from when it is shipped. Tracking link will be sent via email once your order is shipped.


Uncollected parcels

If you are not able to pick up your delivery as agreed, we charge the original shipping fee. The fee will be deducted from your refund.

Covid-19

Rains is heightening measures to ensure the swift and safe delivery of rains.com purchases. Due to the current situation, we ensure:

  • Orders will be shipped from rains.com without delay
  • Extra hygiene precautions taken in the handling and packaging of rains.com orders.
  • Home delivery options made possible wherever rains.com ships.
  • 30-day return policy is extended, initiating upon the lift of national isolation and quarantine restrictions.


Returns

We offer the opportunity to return our products ordered from rains.com. You have 30 days from the day of receipt to return any unused items and receive a refund. Learn more →