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Shipping

Rains offers free delivery on orders of £100 or above. All orders are dispatched from Rains Headquarter in Denmark during courier's business hours, and will be processed and dispatched on the same day if order is placed before 1pm. We ship within the UK only (excluding the Channel Islands). If you are located outside of the UK, please select your shipping country here.
All orders shipped in January 2021 has a major delay in delivery due to customs clearance in connection with Brexit. Unfortunately, we cannot tell how much longer it takes than usual.

For personalised products, please expect your full order to take longer than the delivery times stated.


Shipping Options

GLS Home Delivery:
£13 / £7 for orders from £70-99.99 / Free for orders of £100 or above

UPS Standard Access Point (4-6 working days):
£5 / free for orders above £35
Suspended due to local COVID-19 restrictions

UPS Express Access Point (2-3 working days):
£8 / £6 for orders above £180
Suspended due to local COVID-19 restrictions

You can follow your package via track and trace from when it is shipped. Tracking link will be sent via email once your order is shipped.


Uncollected parcels

If you are not able to pick up your delivery as agreed, we charge the original shipping fee. The fee will be deducted from your refund.

Covid-19

Rains is heightening measures to ensure the swift and safe delivery of rains.com purchases. Due to the current situation, we ensure:

  • Orders will be shipped from rains.com without delay
  • Extra hygiene precautions taken in the handling and packaging of rains.com orders.
  • Home delivery options made possible wherever rains.com ships.
  • 30-day return policy is extended, initiating upon the lift of national isolation and quarantine restrictions.


Returns

We offer the opportunity to return our products ordered from rains.com. You have 30 days from the day of receipt to return any unused items and receive a refund. Learn more →

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