Shipping

Rains offers free standard delivery on orders of £85 or above. All orders are processed and dispatched from Rains Headquarter in Denmark within 24 business hours. We ship within the UK only (excluding the Channel Islands). If you are located outside of the region, please select your shipping country here.

Shipping Options

Pickup in store (2-5 business days):

Only available for orders of £120 or above. Free of charge and import duties are included.
You have 7 days to collect your parcel from the date it arrives to the store. You will receive confirmation by email. After 7 days, any uncollected orders will be cancelled and refunded.

Standard home delivery (2-4 business days):

£9 / Free for orders of £85 or above. Import duties are included.

Express Delivery (1-2 business days):

£14 / £9 for orders of £85 or above. Import duties are included.

Delivery time is for reference only and depends on customs clearance.

Uncollected parcels

If you are not able to pick up your delivery as agreed, we charge the original shipping fee. The fee will be deducted from your refund.

Lost shipments

If you have not received your order within 14 business days after receiving the shipping information, please contact Rains as soon as possible.

Returns

We offer the opportunity to return our products ordered from rains.com. You have 30 days from the day of receipt to return any unused items and receive a refund. Learn more →