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Accepted payment methods

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Shipping

Rains offers free delivery on orders of £95 or above. All orders are processed and dispatched from Rains Headquarter in Denmark within 24 business hours. We ship within the UK only (excluding the Channel Islands). If you are located outside of the UK, please select your shipping country here

Delivery time is approximately 9-12 days depending on customs clearance.


Shipping Options

GLS Home Delivery:
£14 / Free for orders of £95 or above. Import duties are included.
Delivery time: 9-12 days depending on customs clearance

You can follow your package via track and trace from when it is shipped. Tracking link will be sent via email once your order is shipped.


Uncollected parcels

If you are not able to pick up your delivery as agreed, we charge the original shipping fee. The fee will be deducted from your refund.

Lost shipments

If you have not received your order within 14 business days after receiving the shipping information, please contact Rains as soon as possible.


Returns

We offer the opportunity to return our products ordered from rains.com. You have 30 days from the day of receipt to return any unused items and receive a refund. Learn more →